GENERAL FAQ

How do I get to Chukchansi?

You can get to Chukchansi either on your own, or by using our bus service. To find driving directions, click HERE . 

Do you offer group sales?

Yes! If you have a group with a minimum of 40 guests, all must be at least 21 years of age. We offer overnight bus trips at $34.50 per person (Sun-Thurs) or $49.50 per person (Fri & Sat). Each guest receives a $20 Casino Package, which includes $10 towards Slot Play and a $10 Food Voucher good at any of our seven restaurants.
We also offer group day trip rates (with a minimum 4 hour stay). Everyone receives a $15 Casino Package.

How can I get a brochure about Chukchansi?

You can find our brochure HERE.

How do I get my Win/Loss statements?

There are three ways to get win/loss statements from Chukchansi. Please visit our Win/Loss statements page.

What are your current promotions?

To stay up-to-date on our promotions, please visit our Promotions Section . 
 

How can I work for Chukchansi?

We're always looking for more great people to work on the Chukchansi team. To find out about current casino job openings, visit our JOB SECTION  .  

GAMING FAQ

What games are there at Chukchansi?

Chukchansi has over 56,000 square feet of gaming space that holds more than 1,800 slot machines and 47 table games. To find out more, visit our Gaming Section. 

How can I get information about the Players Club?

You can find information on the Chukchansi Players Club in our Players Club section .

Do you have a Poker Room?

Yes! Our newly renovated 3 Peaks Poker Room features Texas Hold'Em, Omaha, and 7 Card Stud games that play from 12PM to 4AM all week, and 24 hours a day on the weekends.

Do you offer poker lessons?

Yes! Every Saturday take advantage of complimentary poker lessons given by friendly Chukchansi instructors.

What are the denominations of your slot machines?

Our slot machines range from $0.01, $0.02, $0.05, $0.10, $0.50, $1.00, $5.00, $25.00, $100.00.

ENTERTAINMENT FAQ

HOTEL FAQ

How can I reserve a suite or change my current reservation?

You can reserve a suite or change reservations by calling us at 1-866-794-6946 (1-866-7-WIN-WIN).

How do I get a copy of my bill?

To get a copy of your bill, please call us at 1-866-794-6946 (1-866-7-WIN-WIN)

What are the amenities of your suites?

Our suites amenities include: Hair dryer, Iron/ Ironing Board, Basic Channels, Movie & Music Rentals, Nintendo 64, Telephone, High Speed Internet Access ($9.95 per 24 hrs), Coffee Maker, Mini Refrigerator, Personal Safe, Shampoo/Conditioner/ Lotion/Soaps and Rubber Duckies!

What time is suite check-in?

Suite check-in is at 3:00 p.m.

What time is suite check-out?

Suite check-out is at 11:00 a.m.

Do you have handicap-accessible suites?

Yes, we do have handicap-accessible suites.

Are cribs available for infants?

Yes, cribs are available for infants upon request.

Can I order movies in my suite?

Yes! Chukchansi Gold Resort & Casino rooms offer pay-per-view movies.

How do I charge items and meals to my suite?

Charge cards are provided upon check in for charging merchandise and services to your room. Upon check out, the balance of your charges are paid.

Can I bring my pet to stay with me at Chukchansi?

No, pets are not allowed during your stay, unless it is a seeing eye dog.

How can I get complimentary suites?

Casino Hosts determine who gets the complimentary suites.

SERVICE FAQ

Do you have a fitness facility for guests?

Yes! Visit our Hotel & Spa sections for details.

Does Chukchansi offer on-site childcare?

Not yet, Coming soon!

Does Chukchansi offer on-site medical care?

EMT care is available in emergency situations.

Does Chukchansi have on-site parking?

Yes.

Can Chukchansi provide me with a wheelchair during my stay?

Yes.

DINING FAQ

Where is there to eat at Chukchansi?

Chukchansi Gold Resort & Casino offers 7 distinctly different eating experiences to our guests. Our 7 restaurants are: The California Market Buffet, Vintage Steak and Seafood Restaurant, Deuces Diner, Noodle Bar Asian Bistro, Goldfield's Café, Nativo’s, and The Bakery. For details about each of our restaurants visit our DINING SECTION. 

What are the hours of operation for your restaurants?

To find out the specific hours of business for our restaurants, please visit our DINING SECTION.